Welcome back. In today’s edition, we will talk about the power of enabling your business to become truly mobile. But before we even start, we have got a very important question to ask you as the reader.
Do you feel you are truly mobile at work? Or are there processes or steps you have to take when using your mobile phone that feel like they should not exist or are just a waste of time? Yes? Well, you are not alone! According to a recent Productiv survey, 83% of respondents say that their company has at least 1 redundant application keeping them from working productively throughout their day. On average an employee uses around 36 applications (Productiv survey,2019) . Now, if we consider it takes around 20 seconds to log in to an app each time on a mobile device, you can make the math and imagine how much time you, as a user, are wasting.
It is quite a different story on a computer, as normally your credentials are stored and ready as you log in to an application. However, nowadays, using a computer is not as flexible as using mobile and in today’s fast-evolving world more and more business is done on mobile devices.
Truly Mobile?
Today’s workforce expects flexibility and mobile has been the technology that empowers employees to work wherever and whenever they want. However, this is often not as effective as it could be because they are unable to replicate the experience of a computer that offers seamless and secure access to business-critical resources. Resetting an Active Directory password or simply complying with password expiration policies still require employees to use computers or force organizations to come up with non-standard workarounds. Wouldn’t you agree that being truly mobile can have large benefits for many industries in order to deliver the best set of services by having all the data easily available anywhere without the dependency on a computer?
This is what we mean when we say ‘Become Truly Mobile’. Same user experience on a mobile device as a computer and no dependency for access management processes.
Different organisations, same goal
We will look at a scenario that highlights the benefits of truly mobile organisations and where time is a valuable resource. Namely in Investment Banking.
In the banking industry there has been quite a digital transformation. Bankers nowadays no longer need to carry around their large bags with numerous documents in them.
They would rather carry around their personal devices ranging from their mobile phones to their tablets to help illustrate to clients about their investment opportunities. This was a great way to cut down on paper and allowed the banker to have multiple files with him wherever he wanted. In simple words, a perfect optimisation of resources.
However using their mobile devices was still not optimised in the user experience point of view. We will explain this below.
Large numbers of bankers on a busy working day are still forced to log in to various applications with their mobile devices multiple times a day. This is highly inefficient. What exactly does this mean?
A successful banker is highly paid by the customer. To make them as effective as possible with they need to be as flexible as possible with their time and mobile devices and tablets can deliver just that.
Now imagine trying to work flexibly and being continually prompted for username and password details. Also image you as a client have to wait approximately one minute while your banker enters their credentials on their phone to get access to some data. Now this banker needs to log in to a different service which takes him another minute. This valuable time is key to show professionalism and a banker should not be wasting it looking at their phone and wasting time by doing something he is not paid for like inserting passwords on their mobile devices.
In this industry it can be seen more than in any other, time is money and it cannot be changed. However, it can be optimised just like one fortune 500 US bank has done. They had this huge problem of their employees complaining that they had to go through the process of logging in to their services every time they wanted to use them. It was taking up a lot of their time and was inefficient. This was the case until a couple of months back when they optimised their IT infrastructure by implementing a Hypergate which became a turning point for their Bankers’ User experience.
The Single Sign On solution is a game changer for your user experience. It is a fact that password resets and inputs are a real pain. Why make your employees’ lives harder if you could make as easy with a simple software?
If you feel like your business can benefit from such a system, keep reading and try out our cost calculator which would predict how much your business can safe with this solution. Make technology your productivity enhancer, not the opposite. If you seek additional information how Jefferies has optimised their infrastructure click here for the case study.
Hypergate: Time is money
So now you have seen the current problems on the mobile device and real-life example of the impact of them, lets quantify and explain how we can help mitigate the problem.
We have recently created a cost calculator which illustrates the password reset costs for business and disrupt the employee’s workflow. We can demonstrate just how quantifiable this problem is with an example of a company that has 1000 active users (employees).
If you have followed us this far, it most probably means that you are also eager to know how your business can save costs. This makes us really happy and we love to save costs too! So let’s go through this journey together:) Current Hypergate offers two solutions which have been specifically designed to save your company money by improving the user workflow. There are: Hypergate Files and Hypergate Authenticator.
Hypergate Files delivers the most native and simple user experience when accessing on premise data remotely. Hypergate Authenticator takes away the pain of having to log in multiple times per day when you access your business critical applications and allows you to easily reset your password on your phone meaning you no longer need to hunt for a computer with network connectivity. Down below you will have a more detailed explanation.
These solutions are made to help you with your everyday pain points. If you liked what you have just read, give us a thumbs up and if you desire us to have blog posts about a specific topic leave it in the comment section below!
Hypergate Files
Is a very simple file browser that provides seamless access to on-premise network shares. Let your users collaborate freely with their teams and edit all files directly on their mobile devices. All file types are supported by their native apps, no special viewer, editor or custom implementation, just pure usability.
Hypergate Authenticator
Delivers a seamless and secure Single Sign-On solution integrating directly with Active Directory. The solution leverages industry standards like Kerberos to provide the best possible user experience without compromising on security. Save IT support costs by allowing your users to change or reset their expired passwords on their own devices, no computer needed.
