It is agreed that Android Enterprise is the way to go. But, did you know that the lack of Kerberos SSO on Android (Active Directory SSO support) can be a blocker when rolling out Android Enterprise? If you do nothing to solve this issue, the user is prompted for authentication every single time. Let me explain.
What exactly is missing?
Unfortunately, Android Enterprise does not support Active Directory authentication anymore. This results in a gap in the user experience: The user is prompted to enter their username and password for every single enterprise app (web and native) and internal sites.
Typing in credentials is a waste of valuable working time. And furthermore, this can be a security risk: When prompted every time to type in a username and password, employees tend to use simple passwords or re-use the same password over and over again. And we all know where this leads to.
Will it work on your Mobile setup?
Hypergate has developed a solution that fills this Active Directory gap for the user. Moreover, it also helps the security team to drastically cut down their deployment and integration time needed to solve this issue.
The Hypergate Authenticator solution leverages standards and enables Android Enterprise devices to authenticate users seamlessly, just like they are used to on computers or iOS. And since it is built on off-the-shelf-products, and integrates seamlessly with your MobileIron setup, no customization is required within your existing infrastructure. This creates a faster deployment time and better user experience.
Together with MobileIron, Hypergate enables users to change and reset AD passwords directly on their mobile device — making password related support tickets a thing of the past.
Reducing costs even further
Users can also take advantage of Hypergate’s self-service password reset for Android devices, making users more independent and helping the IT support.
Thanks to MobileIron, IT already knows if the device is securely enrolled and managed by the organization, so Hypergate Authenticator can provide the user a self-service password reset without requiring a single call to the helpdesk. Not only does this help users stay up and running, it helps to lower support costs by freeing help desk admins from minor tasks like password resets.
Reducing costs even further
Users can also take advantage of Hypergate’s self-service password reset for Android devices, making users more independent and helping the IT support.
Thanks to MobileIron, IT already knows if the device is securely enrolled and managed by the organization, so Hypergate Authenticator can provide the user a self-service password reset without requiring a single call to the helpdesk. Not only does this help users stay up and running, it helps to lower support costs by freeing help desk admins from minor tasks like password resets.
Let’s talk numbers
Hypergate Authenticator helps not only to create faster deployment time and better user experience. It also helps to reduce costs. The Hypergate team created a calculator that helps you to understand how much can be saved with password reset. Interested in Hypergate? Then don’t hesitate to reach out to your MobileIron representative.
